Refund Policy.

Refund terms for Simplicity projects are established as part of individual project agreements. This page outlines our general approach to refunds and cancellations.

Deposits are typically required to begin work on a project. Deposit refund terms are specified in the project agreement.

Payment schedules tied to project milestones are defined in the project agreement. Payments for completed and approved milestones are generally non-refundable.

If a project is cancelled, refund eligibility depends on the work completed at the time of cancellation and the terms of the project agreement.

Work that has been completed, delivered, and approved is not eligible for refund.

Costs incurred for third-party services, tools, or licenses purchased on behalf of a project are generally non-refundable.

If you have concerns about a payment or refund, contact us at simplictyhq@gmail.com to discuss the situation.